Step By Step Counseling LLC

Fatemeh Akbari

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February 13, 2024

Worst place ever. So shady with their appointment scheduling. I drove all the way and they sent me the wrong address, they never sent me the intake and had the audacity to tell me that I sent it back “too late”. They also want you to hand write the forms and then upload it. I would recommend Compass Health to those looking. They have a walk in intake process so you do not have to deal with all this extra inconvenience.

Tiffney Richardson

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June 09, 2023

Terrible company. We were going to our regular appointments and was never told about a copay then they randomly hit us with a 500 dollar balance. I never write bad reviews but this is outrageous. I would suggest finding a company that actually knows what the heck they are doing. Also they take money out of your account without permission too. If I could give 0 stars I would.

RSCC Lee

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November 20, 2022

Sadly, this place isn't a safe place for family counseling or "reunification therapy". The abusive parent was coddled. Kids concerns and feelings were sacrificed for "reunification". One child had to go immediately to the ER following a session. The owner Jeannie saw abusive behavior in parent and never reported it to parties that could have helped. When said parent behaved poorly she would call safe parent and say "we dont want them mad'.. inappropriate! She appeared to be a Flying Monkey for the abuser.

Madeline Jacoby

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January 23, 2021

My son attends play therapy with their Intern, Angela. He has only gone for two sessions so far but my shy little boy loves her and has so much fun. I am very excited to see the process he makes with Angela and I love that I can put all trust into her to take on my sons struggles and help him along the way. I personally am also attending counseling with LaTayisah, today was my first session. Instant bond and felt so comfortable spilling all my thoughts and problems to her. I am looking forward to more sessions. I highly recommend step by step. They have been Truly amazing in such a short period of time and it’s what anyone would need when they are going through times that are hard. To find two amazing counselors at the same location & that can take me and my son at the same time is truly hard. Very grateful!

Shannon Wischmeyer

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December 30, 2020

I have had nothing but a pleasant experience with Step By Step. I use their Stepping Stones program, which uses graduate student interns rather than licensed counselors. I have been going for a little over a month now and it is wonderful. My counselor is a great listener and lets me decide how each session is going to go. She has given me multiple tools for dealing with anxiety and helping me learn more about myself. My only concern is what I'll do when she graduates; I hope to be able to follow her!