T. A. Ohlms & Co PC

4600 Executive Centre Pkwy, St Peters, MO 63376, USA

About T. A. Ohlms & Co PC

4.5 / 5

from reviews

    M G
    March 26, 2024

    Client of Terry's since 2017 but last year was my final time using their services. They merged with a larger accounting firm and their fees went through the roof. They even had the gall to send me an invoice for this year's filing BEFORE I even retained their services. Billing your clients before you even perform services? Sorry but that was the final straw.

    Joe Arens
    January 12, 2023

    After years of great service, I had to terminate my account with TA Ohlms. Last year I was surprised with a large tax bill and I found out that they neglected to service my account as they had normally done for the last 6 months of 2021. There was zero communication that I was getting a large tax bill, and when I confronted them, they said that they were having staffing issues. Basically, I was being charged at a premium rate and getting worse service. They still billed me for monthly accounting services over those 6 months, even though they obviously weren't doing the work. Their lack of accountability and communication should be considered before using them for accounting services.

    Mary Kay Kawelaske
    July 06, 2022

    After years and years of using this accounting firm, we moved and had a question via email. Since we did not use them ( bc we moved) we were charged for the corresponding email. We paid anywhere from 400$to 550$ to have our personal taxes done. Every year. They are expensive but we were loyal as the fees increased throughout the years. I called regarding the charge and the person I ended up speaking with agreed the charge was unnecessary & said they agreed with me that the charge should not have incurred. I waited to hear from Terry and never did, but his wife emailed saying it was not going to be waived bc of the “research” that had to be done for a basic question. This was very disappointing after being loyal clients for so many years. I paid it and felt others should know, you may be loyal, but this accounting firm is not.

    Jeff Hug
    November 07, 2019

    I have a small business and my accountant would not return my calls. We had previously deferred 2017 business taxes and filed an extension for 2018. Fast forward to a few weeks before the extension deadline and I'm in DESPERATE need of a new accountant. I reached out to this group and they quickly got me in for a quick consult to help get things organized quickly. They were responsive the entire time and in the end, they got my taxes done by the deadline. I'm incredibly appreciative of their time and effort and will be going back to help further set up my QuickBooks Online for my needs to make it easier on us all.

    April 13, 2023

    Terrible customer service. They charge $500 per filing. They called to ask me a question and when I was trying to answer it they for them they got flustered and hung up. Seriously? Also the second you call them they will count it as service and try to charge you for it. Very unprofessional, rude, bad communication, and they treat you like a number instead of a client. The level of customer service here is laughable. AVOID AT ALL COSTS!

    T. A. Ohlms & Co PC

    Our Address

    4600 Executive Centre Pkwy, St Peters, MO 63376, USA

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