Being a snowbird- went to appointment last year for cataracts and informed had to wait a yr and they scheduled me an appointment for this yr/June; St Charles location, they called prior to appointment and changed it to July…without mentioning they moved offices-I get to the office and find out they moved down the street, still in time for my appointment I get there the door is locked?? I called to find out they rescheduled me out in South County!!!!
Now had to reschedule and can’t get me in to end August meaning surgery won’t be til next summer!! Had I went to my June or even July appointment this wouldn’t had been an issue- Ned Communication/unProfessional!!
Ken K
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May 09, 2021
My experience with The Retina Institute was fantastic.
Dr. Tekwani was very helpful and knowledgeable about my eye condition. He fixed the problem with my cataracts. He implanted the new lenses that were recommended, and made sure that I could see perfectly. I had no complications from the surgery.
Thanks to his excellent care I no longer need to wear glasses or contacts for the first time in my life.
Yours, Ken K
Mr. S
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November 04, 2022
Would Be 5 stars but trying to get them to answer the phone after the appt. with some questions i had, was IMPOSSIBLE....tried 4 different times. would get hung up on or no answer. or an answer then let me get you a nurse, then nothing! They replied telling me to call and ask for the manager here's the problem I can't get through to get to a manager and I shouldn't have to have a manager answer simple questions they should have been told to me before I left
Jonathan Morris
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August 21, 2018
AWSOME! Dr. Navin Tekwani is an awesome Dr. He is Verry mild mannered kind and respectful. The scheduling was easy no long wait to get service it took less than a week. The staff was friendly and relaxed. Dr. Tekwani is Verry skilled and compasonite about his work. I had surgery there and was in and out in less than 30 min.,yet the whole time I did not feel rushed or petty. Would I recommend this practice you bet!!!
Wendy von Hoffmann
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December 09, 2019
Dr Tekwani were very informative and thorough in explaining the upcoming procedure and his staff was very helpful and professional as well. I am very confident in the care I will be receiving and I know I am in excellent hands.
Being a snowbird- went to appointment last year for cataracts and informed had to wait a yr and they scheduled me an appointment for this yr/June; St Charles location, they called prior to appointment and changed it to July…without mentioning they moved offices-I get to the office and find out they moved down the street, still in time for my appointment I get there the door is locked?? I called to find out they rescheduled me out in South County!!!! Now had to reschedule and can’t get me in to end August meaning surgery won’t be til next summer!! Had I went to my June or even July appointment this wouldn’t had been an issue- Ned Communication/unProfessional!!
My experience with The Retina Institute was fantastic. Dr. Tekwani was very helpful and knowledgeable about my eye condition. He fixed the problem with my cataracts. He implanted the new lenses that were recommended, and made sure that I could see perfectly. I had no complications from the surgery. Thanks to his excellent care I no longer need to wear glasses or contacts for the first time in my life. Yours, Ken K
Would Be 5 stars but trying to get them to answer the phone after the appt. with some questions i had, was IMPOSSIBLE....tried 4 different times. would get hung up on or no answer. or an answer then let me get you a nurse, then nothing! They replied telling me to call and ask for the manager here's the problem I can't get through to get to a manager and I shouldn't have to have a manager answer simple questions they should have been told to me before I left
AWSOME! Dr. Navin Tekwani is an awesome Dr. He is Verry mild mannered kind and respectful. The scheduling was easy no long wait to get service it took less than a week. The staff was friendly and relaxed. Dr. Tekwani is Verry skilled and compasonite about his work. I had surgery there and was in and out in less than 30 min.,yet the whole time I did not feel rushed or petty. Would I recommend this practice you bet!!!
Dr Tekwani were very informative and thorough in explaining the upcoming procedure and his staff was very helpful and professional as well. I am very confident in the care I will be receiving and I know I am in excellent hands.