The Edge Fitness Clubs

Dillion Kirkpatrick

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August 24, 2024

I had an exceptional experience working with Sean O’Neill at the fitness center. His professionalism, expertise, and genuine enthusiasm make him one of the best people to deal with. He is always attentive to individual needs, providing tailored advice and support. Sean's positive attitude and dedication truly enhance the overall experience at the fitness center. Highly recommended!

Jaye B. B.

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July 16, 2024

“Management” is very rude, disrespectful, and extremely unprofessional. I wish I could remember the name of some “manager” when my family was visiting the club from NYC. We had visited the club a couple times for $10 per day. My sister who is a general manager for Equinox health club in Manhattan came in to use the sauna. This woman was so unprofessional in addressing the issues she was having wanting to charge her $15 on this day not at all considering we’ve been using the gym for days after checking in for $10 per day. It wasn’t the cost her ATTITUDE and confrontational behavior for a “Manager” was very unfitting in this moment. Totally uncalled for. We had experienced great customer service from the other staff members who took our ID’s and went through the process. It was clear this “manager” definitely on a power trip which was not warranted. You have got to do better.

Rachel Elder

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August 15, 2024

I can’t speak to the facility currently, but it was fine four years ago. However, their billing and customer service are notably upsetting. When I went 4 years ago with my fiancé, we were forced to sign an annual contract. That was their only option and we were ready to get fit. Life got in the way and we didn’t utilize the gym toward the end of the year. I was never told until after our contract ended that there was a monthly sign up option. I’m upset that I was not given that as an option and was forced to have money directly pulled from my bank account for a year instead. Now, years later, I want to try again. I signed ip for the free trial pass. I was told the free trial doesn’t apply to anyone who has been a member previously. My only options are to pay $15 for a day pass, sign up for a membership, or find someone with a higher level membership I could mooch off. I am not interested in doing any of those and truly just wanted to see if I enjoy a class I was looking into going to weekly before signing up. I’m upset that they don’t care about their previous customers as much as potential new ones. All I was asking was to try out a class. Beware that once they get your money, they won’t care anymore.

Chelsi Hoskins

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August 23, 2024

Absolutely terrible do not go here under any circumstances I took out a membership. I’ll admit I was probably a little ambitious and taking it out, but I just had a baby and there’s not really too much. I’m able to do to my surprise. I actually was not cleared for physical activity again soon after my C-section I called let them know this, and they pretty much shrugged their shoulders at me and told me it was what it was and that they would continue to charge my card for a membership that I have never used, zero compassion, zero to assistance

Cassandra Hopkins

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March 25, 2024

Been going to this gym for about 4 months now. I signed up originally a year ago and never went but was stuck in a year long contract, which I was pretty upset about. I signed up online and was never under the impression that there was any contract, all other gyms I had been too were month to month, hence the 4 stars. However, since I’ve been going I can say that the facility is always kept very clean. It’s quite expensive but the amenities, in my opinion, make the price very reasonable. I love the women’s only section, tanning/massage, and the cinema. The people working are always very friendly as well.