The Face & The Body Spa & Salon

2917 State Hwy K, O'Fallon, MO 63368, USA

About The Face & The Body Spa & Salon

4.4 / 5

from reviews

    Lauren Schultz
    -
    April 08, 2022

    I went there a week ago for a massage. When I went to pay the lady said the gift card was expired. I have never heard of a gift card expiring. So they got my moms money and then got my money paying for the massage. The lady said she couldn’t override it. I am furious. I work in retail for a major company and when it comes to customer service, we ALWAYS make it right for our customers. Doesn’t matter what the policy is, there are always unique situations. My mom and mother in law always buy me massage gift cards. I actually have one for $250 that I guess I need to use soon before it “expires”. I will now tell them to never buy a gift card from the face and body again. When I got home my husband called and asked to speak to a manager. She told him the gift card came from prior management and again there was nothing she could do. Poor excuse. When you buy the name, you buy the customers and everything that goes with it. What a scam. DO NOT BUY GIFT-CARDS FROM THIS PLACE!!!!

    Debbie Mckeage
    -
    April 08, 2022

    My experience with my facial and IPL was outstanding with Douglas. He explained the process with both procedures.l was so impressed with his professional approach. He even contacted me a few days later to see how I was responding to the treatment. I have booked 2 more sessions. Very pleased with the results! I must also mention Madelyn at the front desk was very informative and pleasant. I will share my experience with family and friends.

    Courtney Sack
    -
    February 11, 2022

    Got a wax done and the girl doing it was so sweet and great at her job! Angie did my nails and she made the entire experience! She was so fun to talk to. I can’t wait to schedule my next appointment with her! I wish they had dip (only have gel) but that’s okay. Will definitely be back!

    Becky R
    -
    March 26, 2022

    Hannah!!! I feel like I hit the lottery when I lucked out and was scheduled with you for my full foil and cut yesterday! It’s exactly what I asked for and it turned out even better than I was hoping. You have serious talent. Thank you for making another woman get a little more pep in her step 😘 See you next time, for sure!!!

    Madelyn Thompson
    -
    March 31, 2022

    I always get my spray tans and waxing services done by Chasadee! She is AMAZING! I highly recommend going to her for your services. 10/10 always!

    The Face & The Body Spa & Salon

    Our Address

    2917 State Hwy K, O'Fallon, MO 63368, USA

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