They were extremely friendly and courteous. Not only did they cut a new piece of glass for a coffee table, but they actually repaired a piece of wood on the table as well. I call that Extreme customer service and would definitely recommend them!
It took a week to hear back from them. My family & I did a drive-by, and no one answered the door & lights were off. Then we got jeered at by an old man from next door while leaving. I just had Lowes take care of everything.
Very impress with Glass Guru from the moment I called to the installation. They are spot on with their customer service, they communicate constantly with you and the quality of work is great. I will be using them for all my future window needs. Thank you Glass Guru for still showing people how you should run a business!
I'm very happy with this company and the quality of work they provided. It was difficult finding a company that would call me back or come to my area and Glass Guru was very responsive. I believe her name is Susan in the office? She was always kind and thorough every time we spoke. Kevin arrived right on time, got to work, and was done in a little over an hour. The window has been shattered and now is good as new. Very pleased! I definitely recommend this company.
Glass Guru was on time for appts, they made sure all the measurements were correct before ordering, kept me updated on arrival of materials, and had it all installed within a couple hours. Works well, looks great, definitely recommend.
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