Purchased all new cabinets for my kitchen. I had the best experience due to Donna "kitchen designer"! She was so patient and knowledgeable. We got to see the design on the computer as we put it together. She is thorough. I recommend Donna for anyone to have this done efficiently.
D
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May 28, 2024
Ordered appliances in store and tried to take advantage of the free delivery.
I took the day off work to be home for the delivery. They said between 1:30 and 5:30pm (Wednesday). 5:30, no truck. I called and they said that they were delayed and they would have someone call me back. No call!
7:30, no truck. I get a message that the delivery was attempted. Absolutely not true. I call the service center again and am told that the system is glitching and that my rescheduled delivery for tomorrow (Thursday) but is also showing as attempted with failure.
There is nothing that they can do for me except ask me to call back in tomorrow and take another day off work to wait around for my appliances to be delivered.
I suggest skipping the hassle and taking your business to Lowe’s at this point.
Update:
2 days later (Friday), the truck showed up first thing in the morning....without any appliances. Apparently they forgot to put them on the truck. How does that happen? Delivery is now re-scheduled for Wednesday (1 week after initially promised).
Don
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June 25, 2024
Bought an expensive and almost couldn't register it....when I called and asked to speak to a manager I was hung up on several times...I finally had to call the manufacturer who was more than happy to assist me and it took less than 5 min very happy with the manufacturers...extremely disappointed in home depot store 3022
Mark Bishop
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August 11, 2024
Multiple stops per week (I always forget “something”). Staff is always friendly and helpful. Store is always stocked and has what I’m looking for.
Shane Bernskoetter
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June 22, 2022
What can I say, from tools to equipment to raw materials Home Depot is the place!
The Cottleville store is staffed with tons of awesome folks that are super helpful.
The vast majority of my tools and equipment has come from here and when we recently purchased a house last year 85% of the renovation raw materials came from this store.
Cabinet doors, counters, tile, paint, trim, you name it. Great place for one stop home projects.
Purchased all new cabinets for my kitchen. I had the best experience due to Donna "kitchen designer"! She was so patient and knowledgeable. We got to see the design on the computer as we put it together. She is thorough. I recommend Donna for anyone to have this done efficiently.
Ordered appliances in store and tried to take advantage of the free delivery. I took the day off work to be home for the delivery. They said between 1:30 and 5:30pm (Wednesday). 5:30, no truck. I called and they said that they were delayed and they would have someone call me back. No call! 7:30, no truck. I get a message that the delivery was attempted. Absolutely not true. I call the service center again and am told that the system is glitching and that my rescheduled delivery for tomorrow (Thursday) but is also showing as attempted with failure. There is nothing that they can do for me except ask me to call back in tomorrow and take another day off work to wait around for my appliances to be delivered. I suggest skipping the hassle and taking your business to Lowe’s at this point. Update: 2 days later (Friday), the truck showed up first thing in the morning....without any appliances. Apparently they forgot to put them on the truck. How does that happen? Delivery is now re-scheduled for Wednesday (1 week after initially promised).
Bought an expensive and almost couldn't register it....when I called and asked to speak to a manager I was hung up on several times...I finally had to call the manufacturer who was more than happy to assist me and it took less than 5 min very happy with the manufacturers...extremely disappointed in home depot store 3022
Multiple stops per week (I always forget “something”). Staff is always friendly and helpful. Store is always stocked and has what I’m looking for.
What can I say, from tools to equipment to raw materials Home Depot is the place! The Cottleville store is staffed with tons of awesome folks that are super helpful. The vast majority of my tools and equipment has come from here and when we recently purchased a house last year 85% of the renovation raw materials came from this store. Cabinet doors, counters, tile, paint, trim, you name it. Great place for one stop home projects.