The Home Depot

1920 Wentzville Pkwy, Wentzville, MO 63385, USA

About The Home Depot

4.1 / 5

from reviews

    Annette Deets
    -
    August 11, 2021

    Needed in depth assistance with a few items. Bob, in particular, was VERY knowledgeable and helpful. He gave EXTREMELY good customer service! In fact, every employee I came into contact with today was very pleasant. I was also able to get everything off of my list...and a few more items for less than I thought I would have to spend.

    Austin Hohe
    -
    August 16, 2021

    The store itself is great, the customer service is always fantastic. I'm giving it 2 stars because of its delivery service. First of all, their delivery window was literally 6AM-8PM. Meaning the delivery could happen at any point in between those 2 times. They were supposed to deliver a prepackaged sliding glass door into my garage. They were also supposed to call me 30 min before they arrived so I could prep the area. They did neither. Instead, I was watching TV waiting for a phones call or even a door knock but instead all I heard was a thud on the side of my house. When I got up, put my shoes on, and walked outside, all I saw was the delivery guys driving away pointing to where they dropped the door off and taking a picture so they could "confirm" the delivery. This was a $2k sliding glass door.. no signature, no confirmation that it was ok, NOTHING! They literally slammed it up against my house, and left. Now I know this wasn't the stores fault directly, they hired a 3rd party delivery service. However, Home Depot has no built in "Rate your delivery" button on any of their emails or their website. Or at least, non that I could find. Truly great store, truly awful delivery.

    Marsha Rush
    -
    August 03, 2021

    Wentzville Home Depot..go quick Crete 80 lbs 5 bags great help..took care of me ...loaded my car in a timely manner ...everyone was super friendly!! Definitely go back!! Wonderful selection?? Had everything I needed!!

    Rita Renken
    -
    June 30, 2021

    Friendly staff! I was able to find everything I needed! Only reason I couldn't give a 5 star is because their parking lot has other busy businesses around it and it can be very challenging to get in and out!

    Kyle Murphy
    -
    September 25, 2021

    The best customer service at any hardware store. I love this location and the staff.

    The Home Depot

    Our Address

    1920 Wentzville Pkwy, Wentzville, MO 63385, USA

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