This is a nice, LARGE home depot store, with a great selection of products, but what makes this location truly 5 star worthy is their employees! I've shopped in this store probably 50+ times, yet each and every time I am blown away by one employee or the other- how friendly, kind, and willing to go above and beyond to help you they are! Today, an employee named Mike (from the hardware department), spent 15 minutes swapping light bulbs out of their display for me, so that I could see, and choose, the exact right color-hue for my new light fixture! He climbed ladders, opened boxes, changed out display lights, and taught me how to read the boxes, all to help me pick the perfect bulb! This is just 1 example of how awesome their employees are! A few months ago I'd ordered some switch plates off of their website for my light switches. The website said they were 2packs, but only 1 packs showed up. The lady working at the pick up desk, as well as the male manager, went above and beyond to fix the problem for me, and even gave me a discount for my trouble! I have only ever had wonderful experiences at this Wentzville Home Depot! I highly recommend this store, and truly appreciate their kind, helpful employees! They make all the difference!
At first i was disappointed at how much money i spent. After putting everything away, i was amazed how much bang for my buck i got. This location has a great staff too. Always friendly and helpful
We really appreciate Gary Dry, the appliance specialist. He was very customer friendly and a great multi-tasker. He helped us pick out a dishwasher, showed us the features and benefits, and even helped us stay in our budget. Thank you!
We have tried to get service from this location on 2 occasions, one for an attic ladder and the second for a water softener and 2 sets of double doors. Never received the call for the ladder or the softener, set an appointment for door measurements. Took off work early to meet the time and they never showed and never call to say they were not coming. I guess they have a good enough business to turn their heads on $8-10grand. We will take our business where it is appreciated.
Fast friendly service. Well stocked. Found what I needed. Over all a good experience.
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