Kayla was super friendly and patient. She went out of her way to help us. She is a great example of what Customer Service should be! I highly recommend this store.
My family always picks a ham from this place. If you are looking for a good baked ham try this place.
I ordered a ham on 11/10/2020 from this store and spoke to Donna. I told her I needed a ham that would feed 11-16 people for Christmas because our family was getting together on Christmas Eve and my son would pick up the ham on December 23rd. I asked her if she needed a payment or deposit over the phone and she said no. She said that was fine and I would receive an email confirmation. I called her back on 11/12/2020 because I didn't receive the confirmation and she said there was a glitch in the system. She confirmed our order again. I sent the store an email through their website on 11/16/2020 and never received a reply. When my son went on December 23rd to pick up the ham, he was told there wasn't any order? He was told they had 4 four pound hams available or one 10 pound ham. He took the ten pound ham as it was cheaper. I will NEVER order another ham from any of the stores. And.....the ham wasn't as good as the ones purchased at Aldi's.
I've had Honey Baked Ham many times before when others brought it or had it. This is the first time I've bought one myself. The workers did a great job of offering suggestions of what sides we should get for the group we were having. It's a bit of a drive for us but will be worth doing it in the future.
I can not say enough nice things about this location! Tom and his staff have always been there to help our dealership in a crunch and have provided some of the best box lunches! Thank you again for all that you guys do.
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