The Loft Banquet Center

18 N Central Dr suite a, O'Fallon, MO 63366, USA

About The Loft Banquet Center

4.7 / 5

from reviews

    Julie H
    -
    June 12, 2022

    A beautiful venue for an intimate wedding or anniversary party. Lots of possibilities for themes and decorating. Great central St. Charles County location. Highly recommend.

    Cindy Giordano
    -
    November 07, 2021

    Wonderful venue!! We used it for a large meeting and the setup was great, staff was wonderful to work with. Highly recommend!!!

    Frances Meine
    -
    October 24, 2021

    The owner should never be allowed to talk to clients. The staff is friendly and helpful. The chef was amazing. The owner should stick to staying at home if he can’t respectfully address people. We had a family member have their wedding here, they toured the place 2 years ago. Signed the contract about a year ago, the venue has videos up in 2019 of how it’s ADVERTISED. Chairs on one side of the venue and tables on the other side. The night before the wedding, we had the rehearsal dinner and set up. Came upstairs to find the food line was set up where the ceremony was going to be. When asked if we were allowed to move things the owner stated no that bride needs to walk through the tables to have her ceremony. A few months ago, they asked if there can be vegetarian food options available they stated just give us a number we will make it happen. The night before the wedding the owner told us no, that they need to pick around the food. Unacceptable. The chef came up and talked to us about the table situation and he stated yes we can move things around. The owner came up a few hours later stating No we are not allowed to move the food tables and we were not allowed to touch his stuff. He stated, “There is water already in the food containers”. If not having enough staff is the excuse to why they were allowed to move things around then they should take down the videos on YouTube that are displaying the layout. When we told the owner this, he started the video as 5 years old and that venue changes that we just need to get used to it. First and foremost every bride is different every person who books this has a different idea of what they need. He needs to be more flexible and reasonable. We ended up having to change her layout and seating arrangements all last minute so she didn’t have to walk in between tables. Like I said before the staff is amazing and if the owner talks to his guest this way I can’t imagine what he tells his employees. They all seemed scared to be around him. Around 8:30 the guest was dancing and the owner turned on the lights and then walked away. I find that very rude as the time they were supposed to be out is 10:30. There are a few other incidents where he was rude to people and at that point we just ended the wedding pretty early and called it a night. If I could just rate the owner I would say he shouldn’t be allowed to be around guests let your employees do the work as you are not professional.

    V Watts
    -
    August 07, 2021

    beautiful facility, Mike is great, place is affordable, just a wonderful experience over all

    Kyle Knight
    -
    November 15, 2020

    Nice place with good service and food. Hard to find elevator for disabled.

    The Loft Banquet Center

    Our Address

    18 N Central Dr suite a, O'Fallon, MO 63366, USA

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