Together Credit Union

Stephanie Lewis

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January 28, 2024

I was disgusted and disappointed with the manager Kyle conduct!! I had a 11 o’clock appointment, was checked in and told someone would be right with me. As I walked to the sitting area, I walked by a man messing around on his phone. Once I sat down, I looked around for whomever was coming being I was the only one waiting. So 5 minutes went by then a Caucasian woman and her daughter walks in, that’s when the MANAGER KYLE (the one who I walked by on his phone) comes over and says hello to the people who had came in after me. Then he acknowledges me!! It’s sickening how despicable people still are in this day and age!!

Amber Krigbaum

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November 27, 2023

I have an auto lob through them (through the dealer). Since October 31st, I have spent 2 hours on the phone with them over 9 calls attempting simply to set up online banking. 3x someone has been supposed to “call me back within 1 business day.” What a joke.

Mary Hatton

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August 25, 2023

Katie at the O’Fallon CU was amazing! She notarized some documents for us and was so helpful! She took her time working with us & went above and beyond! I highly recommend the OFallon location for any financial needs due to the knowledgeable friendly staff.

Jay Goodman

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April 26, 2023

I wanted to leave a review about one of your employees. The employee is Emilea at the O'Fallon Missouri location. She greeted me with a great smile and helped me get a copy of my lien release. I needed it right away as I was in the process of selling my truck. She was very efficient and acted with the utmost professionalism. She should be commended for her efforts!!!

Quinton Moore

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April 01, 2022

I just recently called this location because I have been banking here since I was 16 years old, I got on the phone to ask a simple question about an issue that I was having, and the customer representative had a very very bad attitude. I know it doesn’t sound like much but he did not sound like or act like he was trying to give me great customer service while doing it with a good attitude. Again I have been banking with Together Credit Union and have been going to this location since I was 16 years old I am now 27 and this past experience was horrible so horrible I am thinking about switching to a different credit union. After talking to the customer representative I had to check Google to see if the reviews left by other people added up to my experience, and what do you know it does . This location needs to get it together.