I have absolutely nothing to say accept I Love my bank. Everyone is so nice n helpful.
We do ALL our banking in person or drive up, same thing, and have never been disappointed with together credit unions service or efficiency
Ms. Cumberland needs an attitude adjustment at the Ofallon location and possibly a hearing device. Not only is she the most unfriendly checker I've ever met, but she put my deposit in the wrong account even though I explained the account twice. I selected this bank a couple of years ago for my car loan. Everyone was exceptionally friendly and helpful. I've only been back for deposits a couple of times. I don't know if the name change has anything to do with the less than desirable associates but something has changed and not for the good.
I'm the only car in the drive thru. I arrived at 4:16pm, it is now 4:50pm!!!! I've gotta be at work!!! This is the absolute, hands down WORST customer service I have EVER experienced. Shut this location down!!!!
This credit union provides poor customer service. The employees here are pathetic. The teller approached me droning state that we have no one to see . The lady you need to talk to about a car loan is getting ready to go to lunch. If I could give no stars I would.
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