Tomasino Goerss Vision Source
1140 Tom Ginnever Ave, O'Fallon, MO 63366, USAAbout Tomasino Goerss Vision Source
Our Address
1140 Tom Ginnever Ave, O'Fallon, MO 63366, USA
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Overall has always been a good location especially if you have insurance. Unfortunately, I am now with out eye care insurance. They told me up front how much it was going to cost but I did not have enough available to cover it with other expenses for different medical issues. When I explained I could not afford it, basically was told to come back when I can pay. No payment plan offer or paid in full discount. While I was originally told it was important to get checked again hence the appointment, but when I can't pay, it can wait. Profit before patients. Hmm. Also, sign on door says mask required. But as I was going in a delivery driver was going in to drop a package without a mask. When I asked, I was told, "he was only here to drop packages so he is in and out." Policy is policy. Hypocrisy is there. It is a great place if they take your insurance.
We have always had GREAT service here until now. Our usual optician is outstanding (Thank You Carrie for all you do)but was not available. The Optician helping me this time did her best but just wasn’t the same. The main sticking point was she had to wait for our new insurance to kick in on Feb 1. Exam was on Jan 27 and she assured me they would place the order on Feb 1. That didn’t happen, resulting in several days of delay. Finally received glasses on Feb 14 and fitted on Feb 15. Point is we don’t need excuses but expect to receive the service we were promised!!
Every person was very thorough, friendly, professional from eye exam to choosing frames & lenses. Best experience I have had. Thank you!
I always have the best care here. I never have to go any place else they have everything I need. I've been going there for over 30 years. This is their second location, they outgrew the first one.
Not a fan of going to any type of Doctor, but the folks here make it very easy. friendly staff and they make you feel very comfortable. 5 staff facility!!!!!