Torrid

Georgia Brumit

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November 25, 2024

Waited over 20 minutes to pick up a package just to find out I was waiting in line behind an employee doing an online order. I wouldn't have minded if it was an actual customer, but an employee. Sarah could have done that on her own instead of holding up the line. A place online orders all the time without help from the sales associate, and I think a sales associate should be able to do the same thing. So once again thanks for the long wait Sarah at the mid Rivers Mall location. Will not be coming back there anytime soon. You used to have employees who cared about the customers.

Tori Albertson

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June 18, 2019

Shannon was absolutely amazing and made sure I got the best deal!! great quality clothes and honestly it's so good to have a store to go to that isn't going to deplete my self esteem, but rather have me leaving feeling fierce and strong.

Janet Quick

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September 28, 2022

I really love the style of the clothing IF they had it in stock. However, they barely had anything in the size that I was looking for. I was also very disappointed with the 2 sales clerks at that moment. They wouldn't come from behind the payment booth to help me and I practically had to force one of them to come out from behind the payment booth to get down a dress I was going to purchase.. I ended up getting one of the gals phone numbers. She calls when a sales event crops up. That has been super special, but late. Thanks to her,I feel that I'm in the loop not only looking in, but looking my into my clothes better and wiser. Thanks my face book friend! 😊

Stacey Leigh

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September 18, 2022

I can't say enough nice things about this MIDRIVERS TORRID location the Manager Angel is awesome and has hired an excellent staff. Taylor and Paige are so helpful, they helped me find clothes that would look good together and they didn't lie to me about what looked terrible or not. I just really think this store is amazing!!

Beverly Macon

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April 13, 2023

I was not impressed with the attitude of Brinly (the guy with the multi-colored hair that identifies as a woman…may not be the correct spelling of his name) I purchased a few items online and decided to try them on; while trying on the clothes he stood outside the fitting room the entire time repeatedly “checking in”. After I left the fitting room I took my items to the register and decided to look at the accessories. While browsing he asked me “are you getting anything else?” Finally, I decided to complete my purchase and return a few of the items from the online order and that really annoyed him…he rolled his eyes HARD while completing the transaction. I’m not sure why he’s in customer service and would advise him to seek a new profession. 🙄