Excellent experience! I went in for a work related accident. Every team member was great! I saw several team members in the brief time that I was there. Each team member had a specific task to carry out, and I have to say that I was overly impressed with the professionalism and knowledge of the job at hand. The doctor was extremely knowledgeable and able to answer all of my questions in a timely fashion. This will be my go-to Urgent Care facility from this point forward. Keep up the great work!
Everyone at this facility was helpful, patient and kind. This is the last place I want to be but it takes the edge off a little bit when all the people are so nice. The automated system allows you allows you to sit comfortably at home until it is your turn.. This is a real advantage. Once my number came up they got to me quickly, ran the test quickly and gave me the results.. I definitely recommend Total Urgent Care
My experience was above and beyond. Thank you receptionist, staff and Dr. Michael Jelinek! I was text when it was time for me to check in with my daughter who was also complaining about her throat, witch Dr. And I knew, it was nothing haha..silly Mikayla! just spent co pay $ 🤔 it's okay tho, I rather be sure then sorry. I was told that we both had negative on Strep throat, influenza and covid 19. That was great news it just didn't make sense to me because I felt horrible. Either way Dr said it's Pharyngitis and Prescribed Amoxicillin 500MG. Finally! cleared my stuffy nose after 5hrs from taking my medication with a nasty sneeze that came with a thick mucus. The medication also took away the swelling on my throat. 🤧 After my nasty sneeze I looked it up because I have never experienced a sneeze like it, and it said it was a Sinus infection! Thank God for Dr's who are there to help us get better and Prescribed the right medication for us. Thank you Dr! I knew I could count on you with the right medication to get better from this virus that was making me feel in so much pain in my throat and my whole body. I definitely give u guys more then 5🌟
From the moment I walked in I knew Total Access was different from any other urgent care I’d been to. There were 2 people at intake and my wait was very short. The medical tech was super sweet and compassionate. Things moved very quickly and I was glad because I felt so badly. The PA was extremely knowledgeable and I knew I was in good hands. I was in shock when they wanted to start an IV to push nausea meds. I knew I was in the right place. I started feeling better almost immediately and when it was discovered I had a kidney infection they pushed antibiotics in the IV. I just couldn’t believe how much they cared. Someone came to check on my frequently and I never felt abandoned. I left almost 2.5 hours later feeling so much better than I arrived. I will never go anywhere else for Urgent Care. Thank you Total Access.
This was the BEST experience we have had with urgent care (or convenient care or emergency care). Online registry streamlined check-in. Care was given promptly, checked on while waiting for test results by kind staff and all decisions for quick recovery were discussed carefully. We are so pleased to have this level of medical expertise in our community!
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