The process was quick to get into a room. All staff, doctors and nurses were super nice and very knowledgeable. I don’t think you can ask for better care and service from a Medical facility. We are very lucky to have this place in our community. Highly impressed with everyone and they even have your prescription ready to go at the same place! Truly amazed! Thank you to all;)
We checked in online and were promptly treated when we were told to enter the office - we loved the efficiency and accuracy. The EMTs were very professional and pleasant. The physician's assistant did a great job diagnosing my illness and giving me medications that provided nearly immediate relief of the worst symptoms. I love that they have a pharmacy on location. Nothing is worse than leaving an Urgent Care facility and having to wait at a store for your script to be ready. We will return.
I used the online check-in process for the first time and it was easy to use. Once at the location, the process to get seen by a PA, tested for COVID & get the results all took a reasonable amount of time and everyone at this location, the people in charge of intake, the nurse that took my vitals, the PA that examined me and the person that handled payment, we’re all professional, courteous and sympathetic. Fantastic experience (despite being positive for COVID)!
I called a couple of other places that told me the wait was very long. I had never been to a TAUC so I gave them a call. The one I called did not have any more openings because I called around 6:00 in the evening. But she was so extremely nice and found another TAUC that was even closer to my house, and told me she could put me on their wait list. When she explained the wait list, I just felt this great sense of relief because of the way it works.... Such a great system! The staff could not have been nicer or more helpful. I would never go any place but there again!
The checkin was seamlessly and easy. Front desk was very kind and accommodating. Didn’t act rude or put out when you arrive. The practitioners listened to my issues and gave me medication on the spot. I will return!
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