The staff there was beyond perfect! Bailey, Amanda, and the CT woman (sorry forgot her name) treated me with such kindness and gratitude. They were attentive and showed their concern. They explained things to me without making me feeling dumb like other places I've gone to in the past. You could tell that it's more than just a job to them. I was also pleased that I could get the prescriptions that I needed right there at little cost without the headache of standing in line at a pharmacy. I live in a different town but for future medical issues, I'll make the extra drive to Wentzville TAUC to make sure I receive the best care! Thank you again
I was very impressed with the professionalism and compassion of everyone I interacted with. Although I didn’t register online there was not a lot of “waiting”. They were very thorough in determining what was going on with me. If my family is ever in need of urgent care we will definitely be returning to Total Access Urgent Care in Wentzville
This weekend I brought my 3 year old daughter in with leg pain. Everyone we came in contact with was wonderful with her. The check in staff, the x Ray technician, the nurses, the doctor, and the person who walked us out! Everyone was so caring and gentle with her. She has a fracture and they put her in a protective splint until she could be seen by an orthopedic surgeon. I am so thankful for our experience here and that they were able to stabilize my daughters leg until she could be seen the next day by a doctor at Children’s hospital.
My visit was great. The place is clean and tidy, and Shannon and her colleagues were super. I received the best care, and inquiries were all addressed. I went in near closing time, but they remained helpful and cheerful throughout my visit. Kudos to how passionate they are about what they do. Thank you. (579502)
I was so grateful for the care my 2 and a half year old received here. He needed stitches in his chin, and they were so great with him. Because no one ever plans on accidents happening, I had my dog in my car. When I told the staff that I would need to run out to my car every 20 min to start it again (it was hot outside), they said, "just bring him in!" Not all urgent care's are good with small children, but I highly recommend this one!
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