Total Access Urgent Care

600 Mid Rivers Mall Dr, St Peters, MO 63376, USA

About Total Access Urgent Care

4.8 / 5

from reviews

    Sasha Kondratyeva
    -
    June 14, 2024

    Visit scheduled for 9:43am on 6/14/24. Have been sitting here with my 2 year-old son for over an hour. We scheduled, registered - did everything we were supposed to do. The only thing this location was able to do quickly was take the copay. If the staff is unable to serve the appointments they have scheduled, they don’t need to schedule additional appointments and be transparent about their workload. This wait time is ridiculous and we have never experienced this at other locations such as Cave Springs or Creve Couer. It seems there is no consideration for younger patients who literally do not have the attention spam to sit in an enclosed space for an extended amount of time, they do start crying and getting stressed out .

    Vivienne McKenzie
    -
    May 04, 2024

    Incredible ! Why have I only come here twice? Both experiences were phenomenal. But what happened two weekends ago took the cake. In a good way. Firstly, I called and explained my situation and instead of insisting I had to fill in the appointment online with my non dominant hand, they said to come right away. No wait time. My issue was handled quickly, compassionately, and successfully. Dr M Spire and the staff on hand were amazing. What we thought would be an agonizing experience turned out to be quick and surprisingly gentle. X-ray, morphine, Fix dislocation gently and quickly, X-ray, done. Pain went from 8 to 2 in the five minutes that she worked on it. In and out of the TAUC in under an hour. Incredible.

    Barbara Schnarr
    -
    June 14, 2024

    Excellent care. Made appt went in 15 min. Waited only 5. Saw nurse-vitals etc, did X-rays, talked to doctor, diagnosis and meds. Took like 30 min total. Very professional but great bedside manners. Better than going to my Dr. Faster, cheaper and more care. *****

    Julie Kezele
    -
    June 18, 2024

    Total Access Urgent Care is very efficient and I’ve always been pleased with my care there when I’ve had to go. I wasn’t able to get into my primary doctor yesterday but was able to make an appointment online and I was in and out in 45 minutes.

    Chad Brown
    -
    June 07, 2024

    They need to change their process! I’m sitting here now with my son, broken finger, myself Torn Groin. We scheduled. We registered. We waited. While waiting, we have had now 2 people walk right in, one man cut his thumb. One girl had a bloody nose. They got in and bumped us back. We just asked to verify that we are registered correct. Receptionist says “sorry we have to expedite the emergency”. What? Bloody nose? Cut Thumb. How do you find this an emergency over a broken finger or torn groin. HORRIBLE SERVICE WILL NEVER COME BACK. THANK YOU FOR TREATING US LIKE CRAP. June 7th 2024 5:00 is when we checked in. Was told 20 min. It is now 5:50 and 2 have been placed before us!

    Total Access Urgent Care

    Our Address

    600 Mid Rivers Mall Dr, St Peters, MO 63376, USA

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