I was having a serious allergic reaction. Staff immediately took me to a room where I was assessed by RN. RN started IV to give meds. MD came in to assess me. I immediately started to feel better. The doctor and RN was very kind and compassionate. They went out of their way to make me as comfortable as possible. Everyone was great!
I had a great experience. They were nice, quick and professional. I will say, I don't recommend bringing kids in if they need fluids, Just take them to Mercy or Children's. I brought my son in who needed fluids, they were so sweet and kind but they could not located the vein and it was awful watching him go through it. Again, They did their best and they were so kind to try but it was better taken care of at a specialty hospital. We still come to Total Access for most of our incidents. THANK YOU PS I was most recent seen for a COVID test. I felt like a normal human being! They were SOOO kind.
truly enjoyable and comforting experience. Every single staff member was kind, respectful and compassionate. I've been here twice in the past 3 years and both times I was blown away with the testing available, equipment used and the exceptional customer service. You guys are doing everything right!
The nurses and doctors were all very professional and caring. The electronic waiting list took forever to actually get me to a room but that was not the nurses fault. I signed in to the waiting list at 8:30a and didn’t get seen until around 3pm and didn’t leave the office until 4:30. I was told by the nurse that took my name that it would probably be several hours before I was seen. I waited from 12-3pm with only 3 people ahead of me. I wish I had realized that it would take 3 hours to actually get to my name. Luckily, some of that waiting was done at home for which I am grateful for. I would definitely use this facility again in the future for my healthcare needs. Take care!
This place is fantastic. The staff are knowledgeable, reassuring, and great with people. Got an xray for my 2 y/o son when he injured his arm, and felt at ease with the approach and recommendations of the PA we talked to. Will definitely be returning here if we need such services again.
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