The staff were great. Friendly, professional, thorough, and had me in and out in less than a hour. I love that you can have your prescription filled there too. Paid $60 for 2 antibiotics that would have been free at the pharmacy, but the convenience of being able to go straight home and immediately start taking medicine was definitely worth the cost considering how bad I felt.
Loved the ability to save my place in line, online. So I did not have to sit in a waiting room for a long period of time. Wait time was minimal. Once I was second in line, I went into the facility and by the time I filled out my paperwork was escorted to a room. Every single staff member was exceptionally kind and courteous and helpful. No one wants To be in a situation where you need to use an urgent care or emergency room. But if you have to, I highly recommend this one. Last comment, I was thrilled that they were able to hand me my prescription medicine as I walked out the door so that I did not have to drop it off at a pharmacy then take the time to go back and pick it up. And the prices were very reasonable.
Easy to check in online but the wait time was a few hours. Understandable for this time of year. Once I got in the staff were very nice. I wish I got the front desk person’s name but they had glasses and were very personable. The tech Kylie G and Dr. Steven Montague were the absolute best and nicest! I wish I also got the other techs name he had glasses too and made me feel at ease during a steroid shot.
They were friendly, compassionate and respectful. It was a fast, since I had saved my place online I was able to just walk in, checked in and went straight to a room. I would definitely recommend and hope not to have to go back but if I do need to go to an urgent care I will choose TAUC again.
Excellent service. I was feeling extremely sick and weak. From the time I entered the door I was treated with respect and concern. Emerson was very attentive and Dr. Robbins was the best. I'm so grateful for their level of community care, expertise, and professionalism.
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