Ulta Beauty

5232, I-70 N Service Rd, St Peters, MO 63376, USA

About Ulta Beauty

4.3 / 5

from reviews

    Emma Howard
    -
    January 01, 2025

    Margie was so helpful finding the perfect shade match. She was very detailed about skin prep for the products. She made the experience very personable and had amazing energy the entire time.

    LaTonya Thomas
    -
    January 13, 2025

    I start by saying this is the most disheartening reviews I've written in 2024. Ulta was the 1st place I went to get fragrances for myself and gifts. So learning they carried Pattern Beauty products it was a no brainer, fill the bag. And so I did, well at least I tried. I purchased the Pattern steamer and some other Pattern products in store alone with some fragrances, that transaction went well so I was down right appalled when my online purchase went so horribly wrong. I purchased the Pattern blow dryer and some other Pattern products online, for some reason it shipped in two different shipments, which ok no big deal right? Nope, wrong! I received one shipment and not the other I immediately contacted Ulta customer service and from the 1st agent I spoke with there was a problem. But Michael, the customer service manager Michael, was the worse!!! Michael was very rude and disrespectful and refused to refund my money after I received emails asking if I preferred the items or the products. I've been so busy at work that I didn't have time to write this review earlier, as this happened towards the beginning of December 2024 and today is the 27th. I now have the time to reach out to my credit card company and dispute the charges because I never received the items, well the 2nd shipment. And I have time to share with you what I went through in hopes that it will not happen to you. Going forward I will not be shopping with Ulta, I personally can't support a company who allows their employees to disrespect their customers.

    Debra Smith
    -
    January 14, 2025

    Ordered my product online and was able to find a location that had everything I wanted! Paid for everything online, drove to the Creve Coeur location and was in and out within minutes! Greeted at the door, kind, courtesy, and helpful! Love the liter sale!

    madi
    -
    August 18, 2024

    I had the most fabulous employee help me today and I did not catch his name but he helped me with a whole new makeup routine and color swatches for my skin, skin type and features. Absolutely amazing. Everyone is so friendly and I always love it here.

    Donna Robinson
    -
    September 23, 2024

    Just left Ulta Beauty looking for some assistance on makeup. Perhaps 3 customers in the store when I walked in. No one greeted more or asked if I needed assistance. Walked around for 20 minutes No one acknowledged me. Guessed what I needed. Went to check out and was greeted by 3 employees talking at the register finally asking if I needed any assistance. Worst experience ever here.

    Ulta Beauty

    Our Address

    5232, I-70 N Service Rd, St Peters, MO 63376, USA

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