Value City Furniture

202 Mid Rivers Mall Dr, St Peters, MO 63376, USA

About Value City Furniture

3.7 / 5

from reviews

    Jada A
    June 05, 2024

    The men that delivered my couch were amazing! But, the rest of the process was not as good. My first trip to the store I believe Gary was the one that “helped” me. He was very nonchalant. He didn’t go out of his way to really sell anything to me or convince me to want to buy from the store. However, when I returned knowing exactly what I wanted to order I was helped by Angie Bradford She was very nice and although I knew what I wanted she still showed me a few other options and explained everything very well. She wasn’t too pushy. She was just upfront and honest, which I loved. My only complaint would be how the manager spoke to Ms. Angie when she asked for help with ordering on the system. He was rude and seemed frustrated with her. I expressed to Angie how I did not like the way he spoke to her and shortly after my visit he called me. His response was something along the lines of “I knew how to fix it she was just right there in my ear talking.” So, instead of fully apologizing for his behavior he continued to justify what he did and neglect the fact that his actions were wrong. I was also not a big fan of the fact that my delivery was pushed back a month after already waiting a month, but life happens. In all, I am very happy with my purchase and Angie B. and the delivery men were great!

    Judy Muehlebach
    July 17, 2024

    Everyone always friendly and helpful without being over bearing. Bear quality and variety! And the delivery men were so wonderful! I’ve been going to value city for at least 30 years and they never disappoint!

    Emily Dolphus
    May 25, 2024

    The furniture is sturdy and comfortable. It enhances my living room perfectly. The delivery team was kind and diligent. The lady I bought the furniture from was very helpful. My overall experience was top notch!

    Carol Steele
    March 23, 2024

    Nice furniture but not sure the left hand knows what thr right hand is doing I bought a sofa and chaise the day we were there. I was told if I bought that day I would get the last spot in delivery stuck on March 16. I did not get my delivery on the day. I was told I was on March 23. I checked my reciept when I got home and DELIVERY 3/16. The manager said I was wrong. And a $175. 00 delivery charge!!!!! I think I should get $99. 00 back like they charge I'd you are not there when they deliver . I read reviews from other people who's ordered were not right

    Crystal Hicks
    July 13, 2024

    We recently bought a BEAUTIFUL dining room set and living room set a few weeks ago and our salesman Skylar was great! If you need furniture or a mattress, go see Skylar. However, on a sour note, the delivery people are subcontractors and apparently have zero accountability for being professional, or in bringing you what you are supposed to be getting. We now have to wait 2 weeks for the rest of our couch and a month for the coffee table. When one buys furniture like that, it's a huge purchase and excitedly I was expecting to come home to a new set of furniture. Now I shall wait ......

    Value City Furniture

    Our Address

    202 Mid Rivers Mall Dr, St Peters, MO 63376, USA

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