Vantage Credit Union

19 Missouri Research Park Ct, Weldon Spring, MO 63304, USA

About Vantage Credit Union

2.2 / 5

from reviews

    November 01, 2021

    Keeps calling me even though I already explained to them that they had the wrong number and was told that it would be corrected. Sure would be nice to not get woken up every morning

    candace tatum
    April 02, 2021

    No longer good for the people, the customer service has taken a serious downturn! They are now fee driven and money hungry! Greed has taken them over! I USED to love and recommend Vantage Credit Union but the customer service is horrible now. They are worse than Bank of America! They are definitely not for the people anymore, just a regular Bank with TERRIBLE CUSTOMER SERVICE! They no longer care about their customers like other Credit Unions do! They have really lost sight of values

    November 22, 2019

    Their in-person site is a mess. Their app does not function as it should. Their website is a pain. Their service is awful. After nearly 20 years, I am closing my account with them. And they could not have cared less. If you use Vantage, watch for fees. I've been charged nearly $300 within a month, and my impression is that those fees are the only thing they're interested in.

    Thomas Craig
    June 20, 2018

    Have been using Vantage for 13 years now ever since I left commerce, sure don’t regret leaving commerce at all. Customer Service is always great.

    Angie Isbell
    August 01, 2017

    I've been banking through vcu since I was 16 (12 years or so). Used to be great, but the customer service has taken a serious run downhill. And apparently now you have to pay a monthly $5 to hold an account if you don't meet arbitrary age/financial requirements (and get blown off by the phone rep when you ask about it!) I get that change happens, but I'll be looking around for a new CU to move my accounts to. VCU doesn't seem as interested in their customers as they used to be.

    Vantage Credit Union

    Our Address

    19 Missouri Research Park Ct, Weldon Spring, MO 63304, USA

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