West Community Credit Union

4161 State Hwy K, O'Fallon, MO 63368, USA

About West Community Credit Union

3 / 5

from reviews

    Thomas Mueller
    -
    October 06, 2022

    I spoke with Samantha S today and she did an absolute amazing job. I needed help tracking a home equity loan payment, and she was friendly and attentive to my needs. She made me feel like I had a personal banker.

    Edward Sadlo
    -
    October 07, 2022

    Following the death of my spouse, Edward, I was overwhelmed both by my grief and the complications of assuming the financial responsibilities. All the personnel were polite and helpful, but Rachael McCarthy's help was extra-ordinary. Over the period of many months, she guided me through the stopping of fraudulent withdrawals from his account, understanding the intricacies of on-line banking, and making the change-over to the system upgrade. The staff of this credit union deserve kudos for their knowledge and expertise, and thanks for their spirit of true helpfulness. They work with you and for you. Blessings to all.

    Steven Zekert
    -
    October 08, 2022

    Rachael helped me greatly after Hurricane Ian. She was polite, compassionate and helped me get back online with a new phone. I doubt the large banks would offer such personalized service - that's why I chose WCCU for my banking needs. Thanks Rachael. 5 Stars 🌟

    Poetic Justice
    -
    October 12, 2022

    I've had an account with WCCU since 2004 when I bought my first car, i've bought 2 more cars through them. When I walk into my branch it feels like family. I have an amazing relationship with two staff members from the O'Fallon Branch, namely @Nathasha Rudloff and @Rachel McCarthy. These two ladies are the hardest working people I know. They've been there for a long time and respond to any emails I send them immediately. I would never change institutions because of the customer service I have always received. KUDOS to Rachel and Natasha. You guys are amazing.

    Evan Flowers
    -
    January 05, 2023

    I worked with Jaleigh Irish on an auto loan. We had multiple issues with the dealerships but Jaleigh took care of everything and in a very timely manner. Could not have done it without her and I will be sending everyone I know here. Thanks Jaleigh!

    West Community Credit Union

    Our Address

    4161 State Hwy K, O'Fallon, MO 63368, USA

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