Meadow has been attending daycare at Westin for about six weeks and she went from being a very shy dog to absolutely loving this place. They take great care of her. She enjoys her day playing with so many other puppies and I couldn’t be happier with the care and attention she gets
Jennifer Woehrer
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December 11, 2023
They are amazing! My husband and I had a trip booked before we saved an incredible pup and were very hesitant to put him in a kennel. The tour eased a lot of anxiety, all of the employees truly love animals! The general manager even approached with us after noticing us sitting on a bench. They were happy to answer any questions and were so kind everytime I called to check on him, which was a lot. Thank you so very much for everyone's patience and understanding. I definitely HIGHLY recommend!
Anonymous
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February 09, 2024
Some of the managers act very unprofessional by yelling at their employees and accusing them of things that are not true. Some of their employees are allowed to act very unprofessional without any repercussions to their actions. Major changes for how their good employees are treated are needed. The large turn over in their staff says they need to improve the way they treat employees. They will only loose all their great staff to be left with all the problem staff. I have witnessed first hand how some of the staff were treated so unfairly while others got away with things I never would have in any job I have ever had.
A concerned client
Linda Boyle
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December 05, 2023
Had my dog here for 10 days for boarding. He is a great dog but with this being my first experience with the staff here at Westin I was a little disappointed. It took 10-15 minutes of being on hold every time I called to even talk to a person regarding my dogs care. I was told to come pick the dog up by the Westin staff when you guys were closed for lunch causing me to wait for an hour in the parking lot in which I was still charged for late pickup. They also said that the package I chose would include a report card and extras in which we also did not receive. Won’t be coming back. Was also overcharged exponentially more than what I was originally quoted.
Lynn Jordan
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February 08, 2024
They great my dogs by name when we arrive, and genuinely care about them! They threw a birthday party for one of my dogs while they were boarded, and sent pics. Best Place EVER for pets!
Meadow has been attending daycare at Westin for about six weeks and she went from being a very shy dog to absolutely loving this place. They take great care of her. She enjoys her day playing with so many other puppies and I couldn’t be happier with the care and attention she gets
They are amazing! My husband and I had a trip booked before we saved an incredible pup and were very hesitant to put him in a kennel. The tour eased a lot of anxiety, all of the employees truly love animals! The general manager even approached with us after noticing us sitting on a bench. They were happy to answer any questions and were so kind everytime I called to check on him, which was a lot. Thank you so very much for everyone's patience and understanding. I definitely HIGHLY recommend!
Some of the managers act very unprofessional by yelling at their employees and accusing them of things that are not true. Some of their employees are allowed to act very unprofessional without any repercussions to their actions. Major changes for how their good employees are treated are needed. The large turn over in their staff says they need to improve the way they treat employees. They will only loose all their great staff to be left with all the problem staff. I have witnessed first hand how some of the staff were treated so unfairly while others got away with things I never would have in any job I have ever had. A concerned client
Had my dog here for 10 days for boarding. He is a great dog but with this being my first experience with the staff here at Westin I was a little disappointed. It took 10-15 minutes of being on hold every time I called to even talk to a person regarding my dogs care. I was told to come pick the dog up by the Westin staff when you guys were closed for lunch causing me to wait for an hour in the parking lot in which I was still charged for late pickup. They also said that the package I chose would include a report card and extras in which we also did not receive. Won’t be coming back. Was also overcharged exponentially more than what I was originally quoted.
They great my dogs by name when we arrive, and genuinely care about them! They threw a birthday party for one of my dogs while they were boarded, and sent pics. Best Place EVER for pets!