About Zykan eXteriors STL
Our Address
4652 Seeburger Rd, St Charles, MO 63301, USA
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Zykan Exteriors has been exceptional throughout our roofing project. Kaleb has been great to work with, guiding us through every step and assisting with insurance claim issues to ensure our claim is completed successfully. Their office staff have kept us updated with weekly follow-ups on the status of our claim, making the process smooth and stress-free. The quality of their work and their dedication to customer satisfaction truly sets them apart. Highly recommend their services!
Kaleb and his team at Zykan Exteriors delivered an incredible experience with my recent residential roof repair. From the initial message after a hail storm, Kaleb was punctual and flexible with my schedule to meet and discuss the process and what to expect from the insurance company and also his company. Throughout the entire process, Kaleb was a great resource and assisted me with any questions or concerns. The office staff kept me informed between the time of the contract and the installation. After the work was completed, there were a few items for follow up. Kaleb responded within minutes and set an appointment outside of normal working hours that worked with my limited availability. This was my first home insurance claim, but Kaleb and his team remained professional and had strong communication from start to finish which lowered my stress levels. I highly recommend Zykan and would reuse them in the future, if needed.
The process of getting approval through insurance, scheduling and the replacement was great! They were wonderful about being patient as we waited for multiple checks from our insurance. Once we were able to provide payment the work was scheduled and finished so quickly! The crew did a great job cleaning up nails and debris. Easy process! Kaleb especially was great to work with! Highly recommend!!
Zykan had an excellent sales rep come to our home and give us the complete layout of what they offer. His name is Kaleb (yes, with a K ;), and he is very professional, thorough, and knowledgeable. We received fast service for hail damage to our roof and a very fast approval for replacement. Upon demo of our existing shingles we were notified that most of our plywood was less than standard and they replaced those sheets up to standard recommendations. The team in their office is very professional and we felt like priority one from start to finish! We even got to speak directly with the Vice President and he treated us like we are his number one customer! Very very satisfied! Beyond so actually! Trust in Zykan! They can do it!!
Everything has been great with Zykan eXteriors STL. My home was damaged in the May hailstorm in Saint Charles, and Kaleb with a K was able to navigate me through the entire process. Kaleb has been excellent to work with. Communication is my priority, and Kaleb exceeded expectations. I have never dealt with a roof claim before, and the process seemed seamless (at least from the roofing contractor side of things...getting an insurance check endorsed is a different story). Thanks, Kaleb, for being thorough and bringing things down to my level.