Lowe’s Home Improvement

8501 Mexico Rd, St Peters, MO 63376, USA

About Lowe’s Home Improvement

4.3 / 5

from reviews

    Arlen Brunsvold
    -
    July 29, 2022

    Very friendly, knowledgeable staff! Great prices and LOTS of stuff you need for your home or business. Make sure to check out the Garden Center lots and lots of outdoor items to see!

    Jenn Swift
    -
    September 28, 2021

    Waiting 45+ minutes to get a board cut, I asked an employee to help and was told it will be a little bit because they are getting something from the top shelf. Where are all the employees to help customers?!?! And how many people/how long does it take to get something from the top shelf?! I also needed to get some board for backing of my furniture piece- no one came - finally left and went to Home Depot

    Mikayla Sommer
    -
    July 15, 2022

    My husband and I ordered a refrigerator and washer and dryer set in April of 2022 for our new house we were building and would be moving into in July 2022. We have an infant so we knew we wouldn't be able to go without a washer and dryer. A couple of days before we were to move into our house we found out that our washer and dryer that had been sitting in their warehouse waiting for their delivery date was SOLD to someone else. We had already PAID for these items. Lowe's upgraded us to a new washer and dryer for free and said that they would be delivered a week later. The new delivery date came and our washer showed up DAMAGED. And the hookups weren't even sent with the washer and dryer even though the delivery guy asked for them. He was told he didn't need them that we already had some - WHAT?! We refused delivery for the washer and then my husband spent 3 hours trying to get ahold of a manager while he himself was at work. They had a new washer and hookups sent to us TWO DAYS later while the dryer sat in my house unable to be used. Such unnecessary frustration. We had planned and ordered ahead so we wouldn't have a headache when we moved.

    Anthony L
    -
    August 06, 2022

    Purchased a refrigerator, not cheap, paid for the installation and the Haul away of our old fridge. The installers destroyed our front entry way by banging it against my stairs and railing. Tried calling the store to talk to the installation manager. Got hung up on 6 times by the transfer. Called a 7th time and asked for the GM or the assistant GM. Got the hardware supervisor, Jason. Told him what happened told me to call a number and told him I was already on the phone for an hour and 12 min by that time. He told me oh well. I told him I wanted to speak to the GM or the Assistant GM. He told me whatever and supposedly transferred me only to get hung up on again. Now we are on our way to the store to talk to the GM directly! Never purchase from here! You are just a number! My house front is destroyed and nothing is being done about it!

    Andrew Clark
    -
    August 11, 2022

    I just bought a bunch of stuff from this Lowes that I'm using with my 3D printer. It wasn't filament or the printer itself, but rather other stuff. It's working very well. The employees here were very nice, and they pointed me to what ailes to go to.

    Lowe’s Home Improvement

    Our Address

    8501 Mexico Rd, St Peters, MO 63376, USA

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