10/23/22 Drop off for custom framing. Estimated finish date is 10/28. Receipt says I will get a call when completed. 10/30 Ive heard nothing. I call to find out its ready for pickup. When I get home, I notice there is a fingerprint on the back of the glass. 11/6 I take it back since there is a fingerprint on the back of the glass. I was told again, I would get a call when completed. 11/13 Ive heard nothing in a week? I drop by the store only to be told the frame employee called in. I see it in the back on a table not finished, left my info again to be called when completed. Why does it take a week to fix an issue with a customers purchase? 11/14 I get a call that its ready for pickup. The initial employee, Greg, was very helpful and found the cheapest way to go about what I wanted to accomplish, but it went down hill as described above. The end product does look great.
I love this place. It's the best place to shop for almost any type of arts and craft projects and I say that even though they could not help me with my issue. Only if they carried air bush guns but take it from me when I say it is one of the few things and I mean few they don't carry . I highly recommend this place for all ages even if you are man ,women, or child this is the place to shop at. They always have deals going on which makes it just in the price range of I got to have it. I will let you know if you go In there just to look good luck because you are walking out with something I promise. Thank you to the staff who is always willing to help and go the extra mile big thumbs 👍 up to staff and Michael's. Keep up the good work.
This is a beautiful store with amazing workers Ashanti is so very helpful and just an awesome presence. They made me feel very welcome there.
FRAMING…. Greg in framing is, by far, the most conscientious and professional framer in town. He used to work at other Michael’s locations and we have followed him to the Zumbehl store because he is THAT good. He truly cares about his craft and his customers. His attention to detail is second to none. He has framed numerous sentimental and high-value one-of-a-kind art pieces for us and never fails to impress. No one else touches our framing projects but him - and that won’t change as long as he’s in the business of framing. Thanks for everything, Greg! Truly appreciated!
We shop at this Michael's a lot. As usual, they were helpful without being an issue. Some shelves were not as fully stocked as in times past, but that is happening everywhere and did not affect today's trip. Great place!
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