About O’Fallon OverHead Doors
Our Address
1240 Continental Dr, Wentzville, MO 63385, USA
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Customer service has always been a valued trait of mine for a business, big or small. O'Fallon Overhead Doors has continued to provide consistent and exceptional customer service. They will continue to be our garage door contact and referral. Keep up the great work!
Our garage got stuck open overnight on a Thursday and they were able to get someone over first thing the next morning. They quickly recognized the issue and it was completed within an hour. It really made us feel better we didn’t have to wait until Monday to get our garage closed and our home secured. Thanks O’Fallon Overhead Doors!
WASTE of TIME and was LIED to. My experience below: I asked for someone to come out for an estimate to Repair or Replace my overhead doors, depending on cost. Mike came out for the estimate. He said he was only sales and would need to send someone else out for repair. Their website states they repair doors too. Got the estimate and it is 3 time the insurance estimate so inquired on repairing it and he said he would have to send someone else out for that estimate. I later inquired on having someone come out to repair the doors. No email response so I also called. Next day he has the receptionist call back leaving a message that they CAN NOT repair them, only replace them. Don't tell me CAN, if you CAN'T!
OFallon Overhead Doors came out to fix a squeaky garage.door. The service technician was helpful and quick to address the problem. When he wasn’t satisfied and felt the problem wasn’t solved, he continued until both he and I felt both happy and confident with the outcome. Thank you for being so accommodating, quick, and excelling in customer service.
Called for a simple estimate and was able to get service on the same day. Not only did they come out and quickly determine the problem, they fixed it as well!! Truely an amazing company and be used by all. Thank you again!!!!