About Olive Tree Market Place
Our Address
513 W Pearce Blvd, Wentzville, MO 63385, USA
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I am so disappointed. At first glance, this is a beautiful Christmas Pop Up, but there needs to be more to a business than just visual beauty and Olive Tree Marketplace is lacking in a few critical key areas. Customer service, pricing, and MORE customer service. I purchased a water snow globe here for $49.99 and then found the same item on Amazon for $34.95. Same manufacturer (Melrose International) and even the same model # (80787) That is a huge markup and though I do not begrudge a business making a profit, I could no longer give this as a gift knowing what I knew. Further research on Amazon proved that there were tons of water globes with varying scenes and also different manufacturer names applied to them with prices NEARLY HALF of what I paid. My receipt does say exchange or store credit within 7 days, and then "All seasonal goods are FINAL sale". Seeing as ALL of the items at this store are in fact seasonal, that means BUYER BEWARE. I took my item back to the store anyway, and was certain that when they heard my story, they would at the very least offer me a store credit. I was given a very stern "NO" by 2 sales people before chatting with a manager. The manager treated me as if I were a hostile customer just trying to cause trouble. I assure you I was calm, my voice never raised, and I explained my dissatisfaction in a respectable manner. This manager became instantly abrasive and confrontational and said things like, "This is nothing at all like what's on Amazon!" Absolutely not the same quality!" "Ugh, where is the bottom?!" (the battery compartment cover had fallen off and was in between layers of tissue paper). All the while she was bagging the globe up and doing her best to get rid of me. I never had the chance to show her all of what I found online (including the same globe from the same manufacturer and model #). The last thing she said, was "I can't help you. You can come back when the owner is here if you want." I will surely NOT be going back, and caution anyone making a purchase here to do their comparative homework before buying anything.
The Olive Tree Market place is amazing. There are so many beautiful items and the staff is very helpful. The wentzville location has many unique and beautiful furniture. If you’re looking for quality merchandise the Olive Tree Marketplace is it.
Byrnes Realty Group stopped to shop at their location in the Meadows for our Small Business Brunch on the Bus shopping tour. The shop is gorgeous. We had a great time. Perfect discovery. We were also able to meet three vendors which offered great products too.
Upon walking in, the lady at the front desk where the register was sat on her phone the entire time, and didn’t look up once… I made it all the way to the back of the store and back out without being greeted or helped.
My name is Tracy Montgomery and I am trying to sell this 3-piece living room set so if anyone interested in it could you please contact me thank you!!