Okay, but not overly impressed. Nice clean place, people are friendly. Brought in my puppy for his shots and start on flea and heart worm preventative. Examination was fine but I was charged $31 one dosage of flea/tick preventative. They recommended only one dose since his weight would change a lot as he grows. That Made sense but really, over a 25% markup on medicine! Two weeks later they called to say the puppy needs worm treatment. We dId the treatment and was told to bring a stool sample back in 4 weeks to retest. Did that and was charged another $32 for them to retest the stool! I guess I understand a fee but considering what I had already put out I found this fee excessive. Then they never called to say if he was clear or not. I called 2 weeks after I dropped off and had to ask. She said “guess you can assume no news is good news”. Not really, for $32, I would like a call.
I have been taking my dogs to Vet Stop for about a year now, and have always had a very positive experience at every visit. My dog, Biscuit, recently had surgery done by Dr Thornberry and I was so pleased with how well informed she and the technicians as well as the front desk staff kept me throughout the process. I was really impressed with the time they took to discuss everything with me and answer any questions I had after the surgery. Biscuit’s treatment plan was presented to me thoroughly beforehand and there were no surprise fees or charges that were not discussed with me first. The entire staff at Vet Stop is very professional and compassionate. I highly recommend this clinic.
This was my first visit to this vet office and it was amazing! I was attended to as soon as I walked in and didn’t have a long wait for my sick pup to be seen. Natalie the tech was very compassionate and professional, on top of being amazing with my dog. The vet was personable and explained everything in a way I could easily understand, also she made sure to explain all treatment options and the difference in pricing for each, which I was very grateful for. I will definitely be bringing my dogs back here for all their care. Highly recommend!
Couldn't have had a better experience! I know guinea pigs aren't normally seen so we are thankful they were able to take care of our Oreo's nails for us! Super convenient, friendly customer service and very knowledgeable!
Doctor and her assistance were wonderful with my cat. She asked lots of questions about my cat's health. She called me days after to give me the test results. I still think the rest of the staff needs improvement, but I will definitely go back.
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